Terms &
Conditions
Welcome to Soul Candi Institute of Music (the “Website”). By accessing or using our online learning platform, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read them carefully, as they outline your rights, obligations, and our responsibilities.
If you do not agree to these Terms, you should not use this Website or any of the services provided by Soul Candi Institute of Music.
1. Definitions
- “Platform” refers to Soul Candi Institute of Music, including all related services, courses, and materials.
- “User” refers to any individual or entity accessing or using the Website, including learners and instructors.
- “Content” refers to all information, data, text, software, or other materials available on the Website.
2. Use of the Platform
2.1 Eligibility
To use the Platform, you must be at least 18 years old or have the consent of a parent or guardian. By accessing the Platform, you confirm that you meet this requirement.
2.2 Account Creation
To access certain features of the Platform, such as enrolling in courses, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
2.3 Prohibited Conduct
Users agree not to:
- Engage in any unlawful activity or violate any applicable law or regulation.
- Share, distribute, or upload any Content that infringes the rights of others or contains harmful code (viruses, malware, etc.).
- Use the Platform to harass, defame, or impersonate others.
3. Payments and Refunds
3.1 Payments
All payments for courses, subscriptions, and services on Soul Candi Institute of Music must be made through our authorized payment gateways. Payment plans are available, and details will be provided during checkout. By providing payment information, you warrant that you are authorized to use the payment method.
3.2 Refund Policy
Refunds for course purchases are governed by our Refund Policy. Please review this policy carefully before enrolling in any course.
4. Intellectual Property
4.1 Ownership of Content
All Content on the Platform, including but not limited to text, graphics, images, videos, and software, is the property of Soul Candi Institute of Music or its licensors. Users are not allowed to use or distribute any Content without express permission.
4.2 User-Generated Content
By submitting content to the Platform (e.g., comments, course materials, etc.), you grant Soul Candi Institute of Music a non-exclusive, royalty-free, perpetual, and irrevocable license to use, distribute, modify, and display the content.
5. Limitation of Liability
Soul Candi Institute of Music and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Platform, including but not limited to:
- Loss of data
- Interruption of service
- Unauthorized access to your account
6. Termination of Access
We reserve the right to suspend or terminate your account if you violate these Terms, engage in unlawful activity, or for any other reason at our discretion. Upon termination, all rights granted to you will cease immediately.
7. Privacy Policy
7.1 Collection of Information
We collect personal information, including but not limited to your name, email address, contact number, ID number, and address. This information is required for account creation, payment processing, and course enrollment.
7.2 Sensitive Information
Soul Candi Institute of Music gathers sensitive information, such as ID numbers and full personal details, to comply with South African regulations and provide services. Your information will not be shared with third parties, except as outlined in this policy.
7.3 Use of Data
Your personal information may be used by our parent company, Soul Candi, and its subsidiaries for promotional purposes, internal analysis, and improving our services. However, we do not sell, rent, or disclose your data to external third parties without your explicit consent.
Please refer to our Privacy Policy for detailed information.
8. Cookie Policy
8.1 Use of Cookies
The Soul Candi Institute of Music website uses cookies to enhance the user experience and analyze web traffic. Cookies are small files stored on your device that help us improve our platform. By using the Website, you consent to the use of cookies.
8.2 Cookie Preferences
You may choose to block or delete cookies via your browser settings; however, this may affect your ability to use certain features of the Platform.
9. Changes to the Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or related to the use of the Platform shall be subject to the exclusive jurisdiction of the courts of South Africa.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: info@scim.co.za
Address: 22 Fredman Drive
Sandown, Sandton, Black Brick 2